All help · Credit and payment

Ricarica

Buying credit, where it lands, and how long it takes.

Credit is bought in blocks and spent as you work

There is no subscription. You buy credit — A$20, A$50, A$100 or A$200 — and spend it on the work you ask for. Nothing is charged while you are away.

  1. 01

    Open Settings, Credits

    The row shows what is left on your balance.

  2. 02

    Choose an amount

    Four sizes. Pick the one that matches how much you are about to do.

  3. 03

    Pay

    The card page is Stripe's. Card details never reach DuoHand.

  4. 04

    It lands

    The credit is on your balance the moment the payment clears, usually within a second or two.

Domande

Paying

Does credit expire?

No. It stays on the account until you spend it.

Is the price with tax?

Yes. The amount you see is the amount charged; Australian GST is included in it.

What if the balance does not move?

Reopen Settings — the balance is re-read when you come back to the tab. If it is still wrong after a minute, write to [email protected] with the time you paid.